Effective Date: 3rd April 2024
Welcome to Eternal Rest Ltd, where we strive to provide compassionate and respectful funeral celebrant services. We understand the importance of privacy and are committed to protecting the personal information of our clients and website visitors. This Privacy Policy outlines how we collect, use, and safeguard your information.
Information We Collect:
1. Personal Information: We may collect personal information, such as your name, email address, phone number, and address, when you voluntarily provide it to us, such as when you inquire about our services or fill out a contact form on our website.
2. Usage Information: This website may automatically collect information about how you interact with it, including your IP address, browser type, operating system, pages visited, and referring website URLs, to improve it's functionality and user experience.
How We Use Your Information:
1. To Provide Services: We use the information we collect to provide funeral celebrant services tailored to your needs, respond to your inquiries and communicate with you about your arrangements.
2. To Improve Our Services: We analyse usage data to improve our services, website functionality and customer experience.
3. For Marketing Purposes: With your consent, we may use your contact information to send you information about our services or other relevant updates.
Information Sharing:
We may share your personal information in the following circumstances:
1. With Service Providers: We may share your information with third-party service providers who assist us in providing our services or operating our website. These service providers are contractually obligated to use your information only for the purposes for which we disclose it to them and to maintain its confidentiality. Examples of this are Funeral Directors, Crematoria and other Celebrants whose additional services we might need.
2. For Legal Compliance: We may disclose your information if required to do so by law or in response to a court order or other legal process.
Data Security:
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it against unauthorised access, disclosure, alteration or destruction.
Your Rights:
You have the right to access, update or delete your personal information at any time. You may also opt-out of receiving marketing communications from us by following the instructions provided in those communications or by contacting us directly.
Changes to This Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal or regulatory reasons. We will notify you of any material changes to this Privacy Policy by posting the updated version on our website.
Contact Us:
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us using the Get in Touch form provided.
Thank you for entrusting Eternal Rest Ltd with your funeral service needs.
Eternal Rest Ltd
Company Number: 15612473
Registered Office: 82 Saltergate, Chesterfield, United Kingdom, S40 1LG